Store FAQ – MakersKit

Store FAQ

Store Info:
        Our flagship store is at 7600 Melrose Ave Los Angeles CA 90046. Our hours of operation are 7 days a week 1pm - 8pm. We offer a range of terrariums, air plants, succulents, and bath and body projects.
Is there parking for the store?
      There is metered parking along Melrose in front of the store and on Curson right next to the store. There is free 2 hour parking on the side streets around the store. *Valet parking is available behind the store at cost of car owner
What is your stores return policy?
       You can return your air plant, succulent, unopened kit, with receipt within 30 days of purchase. You must have your receipt present in order to process your return.
Are walk-ins okay?
        Walk-ins are always welcomed. If you are a party over 7 we do request that you call ahead of time to make sure we have supplies and an instructor present.
How long do the projects take to make?
        Most of the in store projects can range in creation time. They vary between 15 minutes to 30 minutes. Some of the projects, such as our candles and soaps, do require at least 1 hour of drying time.
Can we bring food into the store?
         Yes, you can bring your own food but you are responsible for providing utensils and cleanup. Food is limited to cake, cupcakes, small goodie bags and beverages only. There is a $100 dollar cleaning fee for any left items and trash. We recommend planning your food before or after your event with us.
Are your bath and body products safe for all skin types?
          We do our best to ensure that our products are gentle on varying skin types and are not harmful to you, your home, and the environment. We use different types of oils, waxes, essential oils, fragrances, salts, and soaps. Please let us know if you do have allergies but be aware that each product is unique to the maker and what you as the maker put into it.
Private Parties:
        We do offer in-store private parties and off premise parties at your home, office, or other event space. Each party can be planned and created to meet your needs. To make sure you are getting the correct answer for your questions please come into the store, call us at 213.973.7019 , or email
Do I need to make a reservation for my party?
          We always recommend calling at least 2 weeks in advance of your preferred date to assure your date and supplies are available. We recommend getting us your reservation as early as possible.
Is a deposit needed for my party?
        For larger private parties we require a 50% deposit at least 6 weeks before your event. 7 or more people deposit required.
When is my full payment for my party due?
Your full payment is due 3 days before your event.
What is your cancellation policy for parties?
Please let us know at least 3 days before your event if you are unable to keep your reserved date and time
Can I drop off my kids for their party and come back once it is over?
Parents and or legal guardians are responsible for children at all times.
How long do the parties and events normally last?
Parties normally last approximately 1 - 2 hours depending on kit type and need.
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